Privacy Policy and Data Protection Statement
Introduction and Commitment
Deliverance Church Ngong Road (DCNgong Road) is committed to protecting the privacy and confidentiality of our members, attendees, and digital visitors. Trust is a core tenet of our ministry, and this policy outlines how we collect, use, and safeguard your personal information in alignment with our mission of Transforming lives for Christ and maintaining responsible stewardship.
By engaging with DCNgong Road, whether through physical attendance, online giving, or digital platform usage, you consent to the data practices described in this policy.
I. Information Collection and Data Types
We collect information necessary to support our spiritual and administrative operations. This data falls into three categories:
A. Personal Identifiable Information (PII)
This information is provided voluntarily when you register for events, complete contact forms, submit a prayer request, or engage with Pastoral Care.
| Data Type | Examples Collected | Purpose of Collection | |
| Contact Data | Name, telephone number ((+254) 708 397 097) , email address (info@dcngongrd.org) , and postal address (P.O. BOX 67692 – 00200 Nairobi, Kenya). | Used for direct communication, pastoral care follow-up, and distributing essential information (e.g., the Zoom link for the Tuesday Prayer Meeting ). | |
| Demographic Data | Age, marital status, or family size (e.g., for Child Dedication ceremonies or Youth ministry programs). | Used to tailor ministry offerings and ensure relevant spiritual support across all age groups. |
B. Financial Transaction Data
We collect and process financial data solely for recording and receipting contributions, ensuring financial transparency.
| Data Type | Examples Collected | Purpose of Collection | |
| Giving Records | Transaction ID, amount, date, and designation of funds. | Essential for providing legally compliant receipts and managing segregated funds (Operational vs. Capital). | |
| Segregated Fund Data | Specific records distinguishing Tithes and Offering (Paybill 852239) from Buy-a-Brick Pledges (Paybill 505255). | Ensures compliance with our strict financial governance model, guaranteeing Capital funds are used exclusively for the sanctuary project. | |
| Major Gifts Data | Information related to large, traceable contributions made via bank transfer (ABSA BANK PLC, Account 2038208996). | For high-value transaction security, traceability, and confidential donor recognition. |
C. Digital and Behavioral Data
We collect non-personal data when you interact with our online platforms.
- Website Usage: IP address, browser type, referring pages, and interaction time.
- Social Media Interaction: Engagement data (likes, comments, shares) across our platforms (Facebook, X, Instagram, Anchor ). This helps us refine our content strategy (e.g., sermon delivery) and maximize our reach.
II. Environmental Data and Media Collection
Our commitment to security and maximizing digital outreach necessitates the collection of data in the physical and virtual environment.
1. Physical Security Data (CCTV)
- Surveillance Disclosure: For the safety and security of all attendees, volunteers, and assets, the entire church premises at the Karen Shopping Center, off Ngong Road, are permanently and always under CCTV surveillance (Closed-Circuit Television).
- Purpose: The data is used exclusively for crime prevention, asset protection (critical for the ongoing Buy-a-Brick capital campaign ), and ensuring the welfare of all who participate in our services and meetings.
2. Media Consent and Visual Data
By attending any service (including the Sunday Service , special events, or the upcoming 15th Anniversary Celebration on November 2nd [User Update]), you acknowledge and consent to the collection and use of your likeness:
- Collection: You may be photographed, video-recorded, or audio-recorded within the context of the congregation and event activities.
- Usage: This visual data is used for legitimate ministry purposes, including live streaming, archiving full services on YouTube , and promotional content on our social media platforms to fulfill our mission of outreach.
- Virtual Meetings: Participants in the Tuesday Prayer Meeting via Zoom should be aware that while we do not typically record these sessions, any testimonies shared may be referenced or shared verbally for encouragement.
III. Data Protection and Non-Disclosure
DCNgong Road employs industry-standard security measures, including physical, electronic, and managerial safeguards, to protect your data against unauthorized access, disclosure, or destruction.
1. Confidentiality of Financial Data
Individual giving records are treated with the highest level of confidentiality. While we publicly track the progress of collective campaigns (like the Buy-a-Brick Website ), individual amounts or personal donation histories are not disclosed outside of authorized personnel necessary for financial processing, auditing, and receipting.
2. Third-Party Disclosure
DCNgong Road does not sell, trade, or rent your personal information to third parties. We will only share data in the following limited circumstances:
- With trusted third-party service providers (e.g., payment processors for our M-Pesa Paybills or Zoom for our mid-week meetings ) necessary for core operations, under strict confidentiality agreements.
- When required by law or judicial process to protect the rights, property, or safety of DCNgong Road or its members.
IV. Your Rights and Contact Information
1. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections to any inaccuracies. Please contact the administrative office to initiate this process.
2. Opt-Out and Communication Preferences
You may opt-out of non-essential communications (such as marketing emails or general announcements) at any time.
- To opt-out of general communications, please email info@dcngongrd.org.
- To stop receiving updates via our WhatsApp Channel or WhatsApp group you must leave the channel manually.
3. Contact for Privacy Concerns
If you have any questions or concerns regarding this Privacy Policy, our data handling practices, or your rights, please contact our administrative team:
Deliverance Church Ngong Road (Karen) Primary Email: info@dcngongrd.org Primary Phone: (+254) 708 397 097 Postal Address: P.O. BOX 67692 – 00200 Nairobi, Kenya
