1. Introduction

Deliverance Church Ngong Road (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website. This policy is aligned with the Kenya Data Protection Act, 2019.

2. Information We Collect

Information you provide to us: We collect information you voluntarily submit through our website forms (Plan a Visit, Prayer Request, Care Request, etc.). This may include your name, phone number, email address, and any sensitive information you include in a prayer or care request.

WhatsApp Data: Our website forms use WhatsApp to transmit your data to our church team. By submitting a form, you are initiating a conversation with us on WhatsApp. Standard WhatsApp privacy policies apply to the transmission of that data.

Automatically collected data: Like most websites, we may use cookies and analytics tools to track basic visitor data (IP address, browser type, pages visited) to improve our site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries, prayer requests, and pastoral care needs.
• Follow up on your visit or connection card.
• Process donations and issue receipts if requested.
• Send occasional updates about church events (only if you opt-in).
• Maintain the security and functionality of our website.

4. How We Protect Your Information

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet (including WhatsApp) is 100% secure. Pastoral care requests are handled with strict confidentiality by our Pastoral Team.

5. Third-Party Links

Our website contains links to third-party platforms like YouTube, Facebook, and Instagram. We are not responsible for the privacy practices of these platforms.

6. Your Rights

Under the Kenya Data Protection Act, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to the processing of your data.

To exercise these rights, please email info@dcngongrd.org.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at info@dcngongrd.org.